Frequently Asked Questions

  1. What are your office hours?
    Monday - Thursday 9:00am - 8:00pm, Friday 9:00am - 3:00pm. Therapy sessions are by appointment. Saturday appointments may be requested. Branch office sessions are by appointment only.
  2. How long is each session?
    Individual and family sessions are typically 45 minutes, although 30 and 60 minutes appointments are available as medically necessary. Group therapy sessions are 60-90 minutes.
  3. What will my first appointment be like?
    Your first appointment will last approximately 1 1/2 hours. We will start by explaining the various intake forms which you will review thoroughly before signing. This will be followed by some computer questions regarding your history and reason for therapy. Please bring your insurance card and picture ID so we can make a copy for our records. Once the intake process is complete you will meet with your counselor. Your counselor will ask why you are seeking therapy and will help you develop the goals you want to achieve in therapy. You and your therapist will explore the best type of therapy for you (i.e. group, individual, family or a combination of these).
  4. How long will I be involved in therapy?
    The length of therapy differs for each person and depends on factors such as the type and severity of the problem, interest and motivation, and the commitment towards problem resolution. Short term treatment (the number varies but is somewhere in the area of 6 to 20 sessions) is often sought by people who want to address a specific problem or clarify an issue they thought they had already resolved. Many people are able to accomplish what they want in only a few sessions. For others, however, the issue(s) may be so deeply ingrained that short term work simply would not be sufficient, for example those suffering from chronic anxiety or depression. For still others, the initial problem may be clarified in a few sessions but they decide to spend additional time to resolve other issues that emerged in the course of the short term treatment.
  5. What are some of the benefits of psychotherapy?
    Anyone who wants help sorting through a difficult situation, who wants to enhance/change some aspect of them self, or who is seeking growth and insight, can benefit from psychotherapy. We offer a variety of services for those who want to enhance their quality of life and improve relationships. Family and couples therapy can help to improve communication skills, manage and reduce conflict and identify the positive in one another. Our services for children and adolescents target the unique needs of young clients and help them overcome behavioral and/or emotional barriers. Oakwood also offers a variety of supportive and dynamic group therapy sessions.Therapy is an increasingly common tool for children, adults and families. Studies have shown that individual, family or group therapy can relieve depression, ease anxiety, lower the risks and effects of stress related illnesses, and also help resolve relationship conflicts. As therapy progresses you may begin to notice greater fulfillment within your family, social and career life.
  6. What can I expect from psychotherapy?
    At first you can expect to feel somewhat anxious about the psychotherapy process. As you become accustomed to meeting with your therapist, you should become more comfortable. The first session involves an assessment of your presenting problem, specific symptoms or concerns, health history, family history, social support and strengths. During this phase you will develop treatment goals regarding your circumstances, level of functioning, and symptoms. The remainder of your therapy will focus on the achievement of these goals and/or other issues as they arise.
  7. How do I know I'm making progress?
    You and your therapist will formally review your progress at least every three months. You should begin to notice a decrease in the symptoms or concerns that prompted counseling. It's essential to keep your therapist informed of any successes, new concerns or lack of progress.
  8. Will health insurance pay for my psychotherapy?
    Some insurance plans provide coverage for psychotherapy when it is medically necessary. This means that each insurance plan determines its own coverage and benefit level. We will be glad to contact your health insurance company to verify such benefits. Sometimes prior authorization needs be obtained by a managed care company for psychotherapy services to be covered. When we submit a claim to your insurance company or obtain authorization from a managed care company, we will need to provide a diagnosis and other personal information about you and your reasons for treatment. If you prefer not to have such personal information disclosed you may want to pay for these services yourself. Deductible, co-payment, co-insurance, and other fees that are your responsibility are due at the time of service.
  9. Is my treatment confidential?
    We keep all your information private and only release or disclose information as you authorize us to. Forms can be signed if you would like us to disclose information to insurance companies, managed care companies, physicians, other healthcare providers, attorney, etc.
Please feel free to fill in the information below, along with any question that you may have and we will get in touch with you as soon as possible!  We look forward to meeting you! Please do not include account specific information, as we will contact you for additional information.
You can access the Patient Portal by clicking on the link below. Please use the  Free Online Screening to see if our services could benefit youWe value your input and have links below forPatient Satisfaction Survey's which include both the Front Office Staff and Therapists. Thank you!
Patient Portal